Terms of Service

Asenvra is an AI operator for software businesses. After you connect your systems, it observes your company, reasons about what is happening, proposes and, within limits you set, carries out operational actions, measures the results, and keeps a record of what it learned. It also checks websites you own each day and briefs you on what it finds.

You need an account to use the Service, and you must be at least 18. Keep your credentials secure; you are responsible for activity under your account.

• Autonomy is yours to set. The operator only acts on its own within the limits you configure. Anything above them is filed as a decision for you to approve or reject.
• Approvals are your decisions. When you approve an action, or allow the operator to act within your limits, you are responsible for that action and its consequences, including messages sent to your customers and changes made in your connected systems.
• AI can be wrong. Reasoning, plans, recommendations and AI review findings are generated by AI and may be inaccurate or incomplete. The product labels them separately from measured facts so you can judge them. Review anything consequential before you approve it.
• Not professional advice. Nothing in the Service is legal, financial, tax or security advice.

• Only connect systems and accounts you are authorised to connect, and only grant access you are allowed to grant.
• You are responsible for having a lawful basis to process your customers’ data and to contact them, including any consent your jurisdiction requires for marketing or retention emails.
• We process your customers’ data only to provide the Service to you, as described in our Privacy Policy.

You may only add websites you own or are authorised to test, and you must verify ownership before checks run. Checks read public pages and look for publicly exposed files and keys; they do not attempt to log in or exploit anything. Do not use the Service to test sites that are not yours.

• Plans are billed monthly in advance through Stripe at the prices shown on our pricing page. Enterprise plans are agreed separately.
• Some usage-based features may be charged per use. The cost is shown before you confirm.
• You can cancel at any time from your billing settings. You keep access until the end of the paid period, then your account moves to the Free plan.
• We may change prices with at least 30 days’ notice. Changes apply from your next billing period.

You agree not to:

• use the Service to test, probe or monitor systems you are not authorised to;
• use it to send spam or unlawful messages, or to process data you have no right to process;
• attempt to break, overload, reverse-engineer or bypass the Service’s security or limits;
• share your account or resell the Service without our written agreement.

You own your data and your customers’ data. You grant us the permissions needed to host, process and transmit it to provide the Service. We do not use it to train AI models. When you delete your account, we delete your data as described in the Privacy Policy.

We work to keep the Service available, but it may be interrupted for maintenance or by problems with our providers or yours. Features may change; we will tell you before removing a feature you pay for.

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, including that the operator will find every problem, make the right decision, or achieve any business result.

To the fullest extent permitted by law, Asenvra is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the Service or from actions taken on your approval or within your autonomy limits. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

You may stop using the Service and delete your account at any time. We may suspend or end your access if you breach these terms or put the Service or others at risk. Sections that by their nature should survive termination will survive.

We will post changes here and update the date above. For material changes we will also email account holders. Continuing to use the Service after changes take effect means you accept them.

These terms are governed by the laws of the United States, without regard to conflict-of-law rules.